Elevate rider experiences with the company as a Senior Technical Program Manager focused on loyalty initiatives. Apply your expertise in program management and cross-functional collaboration in this hybrid role.
In this pivotal position, you will drive execution across the Partnerships, Loyalty, and Payments organization to create a rewarding loyalty offering for riders. This role demands a keen analytical mindset and solid software engineering experience. Engage closely with engineering, product, and design teams to iterate and deliver exceptional features that increase customer retention and lifetime value.
Key Responsibilities:
• Lead product initiatives from ideation to launch
• Provide comprehensive support throughout the software lifecycle
• Partner across teams for clear communication
• Drive loyalty programs enhancing customer engagement
• Navigate compliance-driven product initiatives
Requirements:
• 5-10+ years in customer-facing product roles
• ...