Chainalysis is seeking a technically strong, customer-focused Senior Technical Solutions Engineer to serve as the escalation point for complex product and integration challenges across the Chainalysis platform. The role is focused on API troubleshooting, data operations, deployment support, and customer partnership — with additional responsibility for On‑Premises deployment and maintenance workflows.

This individual will work directly with customers and internal teams to diagnose and resolve technical issues, guide clients through connecting their products to ours via our APIs, and execute data operations that keep our customers running smoothly. For our On‑Premises customers, when needs arise, they will step in to deploy, maintain, and troubleshoot customer environments with confidence. Success in this role requires deep technical capability, an understanding of blockchain and crypto compliance workflows, and an exceptional ability to communicate clearly with both technical ...