Senior Analyst Technical Support

Job Description
The Senior Analyst Technical Support is responsible for the onsite implementation of large automation projects.

About the Role
This position reports to the WITS Manager and is part of the European WITS Team located in United Kingdom working remotely to cover European Region.

Key Responsibilities

• Be responsible for planning and installation of Complex Automation Systems across Europe
• Provides technical support by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
• Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines.

Essential Requirements

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