Description

Responsible for providing customer support in the local office computing environment and providing maintenance and support for local area network and Weil office systems and applications.

Skills

Technical support, Support, Troubleshooting, Windows, Root cause analysis, Incident Management, Asset Management, Citrix, Outlook, A/V, Cirtix, Imaging, Customer service, Win10, Win11, TCP/IP, Networking, Security, Application support

Top Skills Details

Technical support,Support,Troubleshooting,Windows,Root cause analysis,Incident Management,Asset Management,Citrix,Outlook,A/V,Cirtix,Imaging,Customer service,Win10,Win11

Additional Skills & Qualifications

Primary Responsibilities and/or Essential functions: • Provide 1st & 2nd level customer support for all IS issues, using the Incident Management System (IMS) to record, assign & resolve issues • Record all changes to all hardware assets in the Asset Management System (AMS) •...