Elevate your career with OpenText as a Senior Technical Support Specialist. Provide expert guidance and technical solutions for mission-critical OpenText Operations Service Management implementations.

In this senior role, you'll serve as a technical advisor to top-tier global clients. Your responsibilities will include troubleshooting complex software and infrastructure issues, ensuring optimal performance of OpenText OSM solutions. Collaborate with cross-functional teams to streamline operational excellence while mentoring peers and building customer relationships.

Key Responsibilities:
• Deliver expert-level support for OpenText OSM solutions
• Troubleshoot software and infrastructure challenges
• Lead customer communications during critical incidents
• Collaborate with product teams for issue resolution
• Enhance knowledge base and drive improvement initiatives

Requirements:
• 5+ years in technical or enterpr...