Would you like to join the leading international intergovernmental organization?

We are seeking a skilled Senior Technician to join our 24/7 shift operations team. In this role, you will be responsible for real-time monitoring, event detection, and Level 1 technical support across critical CIS (Communications Information Systems) infrastructure. You will act as a key responder to incidents, ensuring timely escalation, coordination, and resolution in a high-availability operational environment.

Responsibilities:

• Be a part of a 24/7 shift system responsible for Real-Time Monitoring and Event Detection.

• Reactive Event Handling.

• Incident Coordination and Escalation.

• Level 1 Technical Support through the use of command line and engineering tools.

Essential Qualifications & Experience:

• ITIL knowledge (Incident and Problem Management)