Summary

The Senior Technician, IT Site Services is primarily responsible for attending to all MES system and IT technical problems reported on the factory floor to sustain production continuity. The incumbent may also attend to the offices and other areas from time to time. Other responsibilities include MES system support installing and configuring PCs, maintaining and upgrading clients, applications & operating system.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Provides direct support on all MES functionality & IT technical problems on the factory floor production lines in real-time
• Assist in the configuration, testing, and deployment of MEs software within the manufacturing environment.
• Provide support to the production floor by troubleshooting and resolving MEs-related technical issues.
• Monitor the system's performance and proactively identify areas for optimization. <...