A Managed Service Provider is seeking a Senior Technician, Managed Services, to provide technical support for multiple clients and resolve escalated issues. The ideal candidate will thrive in challenging environments, ensure excellent customer service, and lead junior technicians. With a Bachelor's degree and 3 years of experience in helpdesk roles or as a Network Administrator, candidates should also have expertise in troubleshooting Windows environments and familiarity with various IT tools. Join a team focused on client success and innovation.
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