Drive TD’s Contact Centre advancement as a Senior Product Group Technology Lead based in Toronto, Ontario. Your role will focus on substantial technology transformations using CCaS and AI solutions.

In this role, you'll spearhead the modernization of TD's Contact Centre platforms, opting for a scalable, intelligent ecosystem. Managing a substantial team, you'll implement advanced AI technologies and ensure seamless delivery of services that enhance customer interactions. Your work will be crucial in aligning with TD’s strategic vision.

Key Responsibilities:
• Lead the modernization of Contact Centre technology
• Implement AI-enabled customer engagement capabilities
• Supervise a global team across Agile frameworks
• Manage a technology portfolio of $30-40MM
• Collaborate with senior management to drive outcomes

Requirements:
• 10+ years in technology delivery and enterprise transformation
• Experience with...