Elevate your career as a Senior Telecommunication Analyst at Canaccord Genuity. This role offers hands-on support for voice, video, and trading systems, focusing on stability and improvement.

Join the Canaccord Genuity team in a critical role requiring over 10 years of experience with Cisco Unified Communications. You will be responsible for the administration, monitoring, and troubleshooting of sophisticated telecom environments, ensuring seamless operations and optimal service delivery. Your strong analytical skills will be vital as you act as an escalation point for urgent telecom issues.

Key Responsibilities: • End-to-end implementation of SIP Trunks • Administer Cisco Unified Communications systems • Support IPC trading system configurations • Troubleshoot IVR, call routing, and agent issues • Maintain enterprise video solutions and AV technologies

Requirements: • 10+ years experience with Cisco Unified Communications • IT diploma or relevant certificati...