A technology solutions company in Metro Manila is seeking a skilled technical support professional to provide L2/L3 support for telephony and contact center platforms. Responsibilities include troubleshooting complex incidents, optimizing telephony applications, and collaborating with teams to resolve issues. The ideal candidate should have over 2 years of experience in telephony technologies, strong analytical skills, and hands-on experience with systems like Cisco Call Manager and Avaya. Join a dynamic team focused on providing optimal performance in a high-impact environment.
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