A tech company based in the Philippines is looking for a Customer Success Engineer Tier 2 to handle complex technical issues escalated from Tier 1 support. The ideal candidate should have over 3 years of experience in a similar role and possess strong problem-solving and analytical skills. Responsibilities include advanced troubleshooting, collaboration with other departments, and providing guidance to the Tier 1 support team. The position offers a hybrid working pattern and competitive benefits.
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