This role is responsible for turning client business goals, stakeholder inputs, user needs and content requirements into clear digital project blueprints. You will front discovery sessions, facilitate client workshops, define user journeys, structure sitemaps, produce wireframes, and work closely with our design and project teams to ensure high-quality execution.

The role is ideal for someone who is confident with clients, strong in information architecture, and able to translate messy project requirements into clear, practical and user-focused digital experiences.

Key Responsibilities

Discovery and Strategy

• Lead client discovery sessions, stakeholder interviews and workshops.
• Gather project requirements, business objectives, user needs and content inputs.
• Identify key user journeys, conversion goals and content priorities.
• Translate client inputs into clear UX direction for websites and digital platforms.