Enhance the VIP experience at FanDuel as a Senior VIP Manager. Build relationships with valuable clients while leading a team of dedicated account managers.
As the Senior VIP Manager, you will play a vital role in nurturing relationships with top clients in the online gaming industry. Your focus will be on actively managing VIP accounts and mentoring your team to ensure high-quality service. This position combines your passion for customer service with your leadership skills as you strive for excellence in client management.
Key Responsibilities:
• Directly manage High Value Player portfolios
• Provide tailored, proactive VIP services
• Foster relationships for enhanced customer experience
• Coordinate events and hospitality for VIPs
• Uphold responsible gaming practices diligently
Requirements:
• Minimum 4 years in premium customer service roles
• Experience managing a team is highly preferred
• Knowledge of online gaming and sports
• Superior commu...