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Senior Voice Solutions Engineer

Company

407 ETR

Location

vaughan, on

Posted

May 25, 2026

Position Overview

Join 407 ETR as a Senior Voice Solutions Engineer, focusing on UCaaS and Microsoft Teams. Design and optimize telephony systems for seamless business communication.

With a robust background of 5+ years in enterprise voice engineering, you'll manage Microsoft Teams Voice, ensure compliance recording, and deliver insightful analytics. This role requires a hands-on approach to configure SBCs while partnering with telecom providers for reliable service delivery. Your expertise will be crucial for diagnosing integration issues and enhancing system resilience.

Key Responsibilities: β€’ Engineer and support Teams Voice for all users β€’ Implement compliance recording and analytics β€’ Create dashboards for call quality and usage metrics β€’ Optimize PSTN routing using SBCs β€’ Collaborate with IT teams for voice services

Requirements: β€’ 5+ years in UCaaS or enterprise voice engineering β€’ Strong knowledge of Microsoft Teams and SBCs β€’ Familiarity with compliance recording tool...

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