Position Overview
Join 407 ETR as a Senior Voice Solutions Engineer, focusing on UCaaS and Microsoft Teams. Design and optimize telephony systems for seamless business communication.
With a robust background of 5+ years in enterprise voice engineering, you'll manage Microsoft Teams Voice, ensure compliance recording, and deliver insightful analytics. This role requires a hands-on approach to configure SBCs while partnering with telecom providers for reliable service delivery. Your expertise will be crucial for diagnosing integration issues and enhancing system resilience.
Key Responsibilities: β’ Engineer and support Teams Voice for all users β’ Implement compliance recording and analytics β’ Create dashboards for call quality and usage metrics β’ Optimize PSTN routing using SBCs β’ Collaborate with IT teams for voice services
Requirements: β’ 5+ years in UCaaS or enterprise voice engineering β’ Strong knowledge of Microsoft Teams and SBCs β’ Familiarity with compliance recording tool...