Conduct periodic reviews of existing systems and applications for effectiveness and efficiency in meeting business needs, development of strategies for improvement.
Scope development requests and requirements from business, evaluate through feasibility study for adoption decision making.
Identify member challenges and restraints of use/ease of access to systems.
Plan, scope, document and oversee system improvements through enhancement, integration or interfacing of existing systems, as well as implementation of new systems for adoption (Mobile app, website, CRM, document management, financial systems, etc.).