**Job Summary:**

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

We are looking for a talented **Service Administrator** to join our team in **(Avondale, AZ)** .

You will make an impact in the following ways:

• Serve as the first point of contact for customers by phone and in-person, developing strong customer relationships and delivering a positive service experience
• Assess customer needs, gather service information, and create accurate work orders in service management systems
• Provide customers with updates regarding service status, repair progress, and completion timelines
• Maintain accurate customer, equipment, and service documentation to support service operations
• Utilize computer systems and service tools to capture service details, track work activities, and maintain records
• Work closely with technicians and internal t...