**Job Summary:**

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

**We are looking for a talented Service Administrator to join our Distribution business in (Avondale, AZ).**

**In this role, you will make an impact in the following ways:**

+ Serve as the first point of contact for customers by phone and in person, building strong customer relationships.
+ Assess customer needs, gather relevant information, and create accurate work orders in service management systems.
+ Provide timely updates to customers regarding the status of their service requests.
+ Coordinate with technicians to ensure efficient communication and seamless service delivery.
+ Document customer, equipment, and service information accurately for historical tracking and payment processing.
+ Utilize electronic service tools and business systems to support diagnostics, ser...