This position is open only to candidates with relevant experience in the heavy machinery industry. Applications from candidates with backgrounds in other industries will not be considered.

Responsibilities

• Responsible for monitoring the quality-of-service execution and process compliance within the region, identifying and reporting service quality issues, major product quality issues, and other anomalies.
• Responsible for organizing system problem collection and supervising system optimization implementation.
• Responsible for coordinating service resources, identifying abnormal situations such as insufficient and illegal use of service resources, and coordinating and coordinating resources across departments.
• Other key tasks assigned by the superiors.

Qualifications and Competencies

• Bachelor's degree in mechanical/automobile engineering.
• Having experience in after-sales service in the co...