Service Administrator
Newark, Full Time, Permanent
£Attractive

Future Prospects Group are proud to working with this Newark based Client to recruit a Service Administrator on a full time, permanent basis. The ideal Candidate will be technically minded and detail-oriented to join this busy service team.

The Role

Reporting to the Service Manager, the Service Administrator will be proactive and adaptable with the ability to work effectively under pressure to support customers and Service Engineers; ensuring service requests are handled in a professional, friendly and timely manner.

As a Service Administrator, you will be an integral part of a fast-paced environment, responsible for liaising with engineers, booking appointments, and handling various administrative tasks. Key duties will include:

* Customer Liaison - handling incoming customer service requests (via phone & email)

* Logging and processing service requests; resolving any...