Join the dedicated team at Pfaff Subaru as a Service Advisor, where customer service meets automotive expertise. Deliver exceptional experiences while addressing inquiries and scheduling appointments.
In this role, you will engage directly with customers, ensuring their service needs are met at every level. Your strong problem-solving and communication skills will be crucial in providing quotes, managing work orders, and updating customers on their vehicle status. Collaborate with a passionate team and enjoy the opportunity to grow within this Fortune 500 company.
Key Responsibilities:
• Assist customers both in-person and via phone
• Schedule service appointments for optimal workflow
• Create and manage work orders efficiently
• Provide quotes for necessary repairs
• Update customers on vehicle status and additional work needed
Requirements:
• 1-2 years of experience as a Service Advisor
• Background in the automotive field
• CDK experience preferred