Position Overview
Elevate your career with Whitecourt Ford as a Service Advisor, where customer interaction and automotive expertise are key. Work in a supportive environment and help customers maintain their vehicles effectively.
At Whitecourt Ford, we are seeking a proactive Service Advisor to bridge communication between customers and our dedicated service team. With 2+ years in customer service or sales preferred, you'll manage vehicle service requests and ensure seamless communication about repairs and maintenance. Your role is vital in keeping vehicles running smoothly and customers satisfied through efficient service.
Key Responsibilities:
β’ Greet customers and check in vehicles for service
β’ Document customer concerns and repair requests
β’ Prepare repair orders, quotes, and recommendations
β’ Communicate with technicians regarding vehicle repairs
β’ Review completed work with customers at pickup
Requirements:
β’ 2+ years in ...