Description
At Hennessy, service advisors are the face of the service department and play a crucial role in building trust and gaining repeat business with our service customers. As a service advisor, you are the liaison between the customer and technician and are responsible for ensuring an excellent experience.
What we offer:
Top-notch facilitiesPaid training and certificationsUnlimited career growth opportunitiesFull range benefits401(k) with matching contributionsWhat you'll do:
Greet customers on the lane and perform a walk-around of the vehicle upon arrival.Acknowledge automotive problems and services needed by listening to the customer’s description of symptoms; clarify description of problems; conduct vehicle inspection with the customer; take test drives when needed; check vehicle maintenance records; answer service calls and schedule appointments when neededPrepare repair orders by describing...