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We are looking for a talented Service Advisor to join our team at Alba Cars showroom.
This customerfacing role is ideal for someone who is passionate about the automotive industry and has a flair for communication coordination and customer service. As the bridge between our clients and technical team you will play a vital role in ensuring a smooth premium service experience while also contributing to sales through upselling and crossselling services.
Key Responsibilities and Duties:
Greet customers professionally and understand their vehicle service needs.
Prepare accurate service estimates explain job details and manage customer expectations.
Coordinate with the workshop team to ensure timely service delivery and keep customers informed throughout the process.
Upsell additional services maintenance packages and accessories to maximize revenue.
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