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Service Advisor

Company

Staff Solutions Recruitment

Location

cape town, cape town

Posted

June 24, 2026

Position Overview

            Job Description 
Greet customers and assist with enquiries in a professional manner 
Open estimates and job cards for all work to be completed 
Ensure estimates are sent to clients via email and that telephonic approval is obtained within one hour of booking or vehicle arrival 
Consult with mechanics, foremen, or technical advisors regarding required repairs and alternative solutions where applicable 
Inform clients of available campaigns for their vehicles and upsell additional labour where relevant 
Verify warranty status, service or maintenance plans, and confirm whether work is covered or billable to the client 
Liaise with the Parts Department to ensure timely availability of required parts 
Obtain necessary order numbers and issue work authorisation to the Foreman and Technicians 
Provide clients with 4-hourly status updates and ensure job cards are accurately costed prior to vehicle rel...
        

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Service Advisor

Position Overview

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