Dealership:L0349 John Eagle Honda of Dallas



John Eagle Honda of Dallas

Join John Eagle Honda of Dallas as a Service Advisor and grow your career in a fast-paced, customer-focused environment backed by one of the nation’s largest automotive groups. Enjoy competitive pay, strong benefits, and ongoing training while delivering exceptional service experiences and building long-term customer relationships.

What You'll Do

+ Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).

+ Follow the Initial Customer Contact (ICC) process.

+ Greet customers in a friendly and professional manner.

+ Identify, confirm and offer resolution to customer concerns.

+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.

+ Assess customer needs by conducting a vehicle walk around.

+ A...