At Donnelly Group we are recruiting for a motivated Jaguar Land Rover Service Advisor to join our award winning retailer of the year team, at our Dungannon showroom.

You will act as a reliable and efficient point of contact for customers ensuring excellent customer service through communication and customer satisfaction.

About The Role

You will welcome all customers to the department, organise department bookings for service.  You will also assist the Parts function on holiday and absence dealing with customer requests and phone-calls.

• The role also involves prospecting for Service Work to encourage customers of special offers available to them.  You will also carry out customer follow up calls to maintain good customer relationships and build customer loyalty to the department.  
• This role requires you to promote the service and parts facilities to encourage repeat Aftersales ensuring that the customer is dealt with profes...