Dealership:L0310 Nissan of Downtown LA



Nissan of Downtown LA

Up to $5,000 sign on bonus depending on experience.

As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.


Responsibilities:

+ Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

+ Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.

+ Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

+ Communicate addi...