About the Role

We are an authorized passenger vehicle dealership operating in the Mumbai Metropolitan Region. We are looking for a customer-oriented and technically aware Service Advisor to join our service team at our Andheri facility.

The Service Advisor is the primary point of contact between the customer and the service workshop. This is a role that demands equal parts people skills and technical understanding — you will be the person customers trust to take care of their vehicle, and the bridge that ensures the workshop delivers on that promise. If you enjoy solving problems, managing customer relationships, and working in a dynamic automotive environment, this role will suit you well.

What You Will Do

• Receive customers at the service drive, listen carefully to their vehicle complaints, and conduct a thorough walk-around inspection at the time of vehicle check-in
• Accurately capture customer concerns and tran...