Take the next step in your career as a Service Advisor with Serpa Chrysler Dodge Jeep RAM SRT. In this full-time position, you will be the main contact for customers, ensuring outstanding service from initial contact to vehicle return.
This role focuses on establishing customer trust by providing thorough advice on necessary repairs and maintenance. You will coordinate all aspects of the service experience, including loaner vehicle arrangements and parts management, while maintaining high customer service standards.
Key Responsibilities:
• Greet customers upon arrival with care
• Recommend necessary vehicle repairs and maintenance
• Manage loaner vehicle logistics for convenience
• Oversee special order parts and customer interactions
• Notify customers and schedule installation services
Requirements:
• At least 2 years of experience as a service advisor
• Solid understanding of vehicle service and repair
• Must possess a valid driver’s license
• Str...