Help Wanted: Customer Service / Service Coordinator
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service / Service Coordinator. If you thrive on providing excellent service and have exceptional organizational skills, we want to hear from you!
Responsibilities include:
- Managing customer inquiries and providing prompt and helpful responses.
- Coordinating service requests, ensuring timely and efficient resolution.
- Scheduling appointments and dispatching service technicians.
- Maintaining accurate records and documentation of service activities.
- Collaborating with internal team to optimize service delivery.
- Assisting with billing and invoicing processes.
- Handling customer complaints and resolving issues with professionalism.
- Providing administrative support to ensure smooth operations.
- Demonstrating excellent communication and interpersonal...