Service Advisor Vacancy - Southampton

Looking for an experienced and customer-focused Service Advisor to join a reputable automotive dealership in Southampton, Hampshire. This is an excellent opportunity for a skilled Service Advisor to work within a modern, well-equipped workshop and showroom, delivering outstanding customer service and contributing to a successful aftersales operation.

As a Service Advisor, you will be the key point of contact for customers, ensuring a seamless service experience from vehicle drop-off to collection. You will be responsible for understanding customer needs, accurately recording service requests, providing transparent updates during the vehicle’s progress, and presenting the final invoice alongside recommended service products. The role involves upselling service plans, warranties, and other vehicle care options to maximise customer satisfaction and dealership profitability.

Benefits: