Our well-known motor dealer client based in Cape Town CBD & Milnerton currently holds a vacancy for experienced Service Advisors.

Purpose of the Job

• To provide an excellent service by understanding the customer’s needs, providing advice, and offering solutions.
• The outcome is satisfied customers; success is measured by meeting the customer’s needs and expectations.
• Sound product knowledge ensures personalized service and informs customers accordingly.

Relationships and Personal Activities

• Directly reports to the After Service Manager and Service Manager.
• Fosters relationships with company staff.

Main Job Functions

• Welcome customers and capture relevant information, ensuring client needs are addressed.
• Check vehicle in with client.
• Follow up on parts ordered and schedule bookings to suit customers daily.
• Keep customers updated on vehic...