Service Center Administrator / Data Operations Analyst

We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous experience in a service center or aftersales environment.

Key Responsibilities

• Perform daily data entry and maintain accurate records of all service related activities.
• Review, analyze and maintain daily, weekly and monthly service center reports.
• Monitor service center KPIs and identify discrepancies, trends and areas requiring improvement.
• Ensure all reports are accurate, complete and submitted on time.
• Review service center case updates and verify that all information is correctly recorded in the system.
• Conduct data analysis and provide operational insights to support decision-making.
• Coordinate with service centers to ensure compliance with reporting standards and operational procedures.
• Perform physical st...