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Service Centre Operator

Company

TOMRA

Location

St Leonards, New South Wales

Posted

June 06, 2026

Position Overview

Job Description

The Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs, as well as provide Australia wide customer service. You will be required to interface with our partners, technicians and customers. This role is heavily team based so we are looking for someone who enjoys working with others and thrives in a team environment.

You will be located in the TOMRA Sydney office in St Leonards and will work on a shift-based roster that includes 1 weekend day and 4 weekdays per week.

Our Service Centre team operates over 7 days a week between the hours of 7:00am - 10:00pm daily. 

What you’ll be doing:

  • Provide hotline technical support to partners and colleagues in the field
  • Assist with customer queries and complaints
  • Monitor systems and run diagnostics via a web-based portal
  • ...

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