Position Overview
Service Controller (Engineering / Facilities Services)
Coventry | Full-Time | Monday-Friday
A well-established and growing engineering services business is seeking a Service Controller to join their busy operations team, supporting delivery across a major national contract.
This is an excellent opportunity for an organised and proactive individual with experience in service coordination, administration, or engineering support environments.
The Role
Working as part of a collaborative service team, you will play a key role in ensuring the smooth delivery of planned and reactive works across multiple sites nationwide.
Key responsibilities include:
Coordinating and scheduling engineers for emergency callouts and reactive works
Managing incoming service requests and responding to customer queries
Liaising closely with engineers, clients, and subcontractors
Updating internal service systems, portals, and revenue tracking tools
Rais...