Service Desk Controller – OEM Location: Burton-upon-Trent Salary: £30,000 - £35,000 (Negotiable)
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Service Desk Controller – Burton-upon-Trent
NEOS Engineering are currently recruiting for an experienced Service Desk Controller to join a leading OEM within the heavy equipment sector.
This is a fantastic opportunity for someone with experience in service coordination, engineering support, scheduling, or aftersales operations to join a busy team supporting customers, engineers, and dealers across the UK.
Working with a range of heavy machinery, including Articulated Dump Trucks (ADT) , you will be responsible for coordinating service activities, managing engineer workloads, and ensuring customers receive a first-class service.
The Role
Coordinate field engineers, service visits, breakdowns, and maintenance activities.
Manage daily schedules to en...