**We are Energy Systems, the leader in industrial power solution sales, service, and rentals.**

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

**Major Responsibilities**

+ Serve as the primary point-of-contact for customers, triaging incoming service requests and ensuring prompt resolution.
+ Create and manage service jobs in the system, while coordinating technician schedules to optimize efficiency.
+ Proactively schedule preventative maintenance and repair services, confirming details with customers.
+ Utilize customer portals to oversee and update all open work orders, ensuring accuracy and timeliness.
+ Track and oversee job progress from initiation through completion, escalating issues ...