Position Purpose

To take customer orders and process payments. They may also work on preparing and expediting food orders. In between customers, crew members perform cleaning duties, such as clearing tables and sanitizing food preparation areas.

Key customers include Restaurant Managers, Operation Consultants, external and internal customers.

Principal Accountabilities

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

• Follow and reinforce basic people minimums (e.g. uniforms, punctuality).
• Work and communicate effectively with co-workers and management.
• Positive attitude and commitment to customer satisfaction.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Greet customers, record orders, and serve food and beverages wit...