The Crew (Service Associate) is responsible for delivering excellent customer service and ensuring smooth daily restaurant operations. As the first point of contact for guests, the Crew creates a welcoming dining experience by providing attentive service, maintaining cleanliness, preparing food and beverages, and supporting overall outlet operations while upholding the company's service standards.

• Welcome and greet customers warmly.
• Introduce the menu and recommend food and beverage selections.
• Take customer orders accurately and process payments.
• Serve food and beverages promptly and professionally.
• Handle customer enquiries and resolve basic complaints courteously.

• Prepare beverages and simple food according to standard operating procedures (SOPs).
• Maintain cleanlin...