Role Overview

As a Service Delivery Analyst, you'll work alongside Operations Leads to support the day‑to‑day health of Managed Services. You'll be a key contributor to service reporting, customer communications, and follow‑up on issues, learning the craft of service delivery in a modern SOC environment.

What You Will Do

• Support the day‑to‑day delivery of Managed Services across assigned customers
• Assist Operations Leads with customer communications
• Prepare service performance reports and dashboards
• Contribute to service reviews

Why It Might Be a Fit

This is a great opportunity to build strong foundations in cybersecurity operations, customer engagement, and continuous improvement. You'll have the chance to work with leading technologies and innovative peers, and contribute to creating a cyber resilient world.

Requirements

• Some exposure to cybersecurity operations, IT service deli...