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Service Delivery Line Manager (Xico)

Company

Link-Worldwide

Location

estado de méxico, estado de méxico

Posted

July 07, 2026

Position Overview

Join our TeamAbout this opportunity: This position is for NRO projects, by harnessing the various resources and tools in our unit, and adhering to our distinct service delivery processes, models, and strategies.
Your main area of oversight will include internal workforce and ARPs/ASPs.
In alignment with the Ericsson Leadership Framework, you will embody and promote our organizational values, ethics, and culture, all while ensuring top‐notch job performance.What you will doDrive Performance Management to ensure full understanding of and compliance with our processes, methods, and tools.Manage a large team in RAN technologies.Oversee Resource and Competence Management to ensure optimal resourcing, budgeting, and competency development.Regulate unit finance to secure a designated budget.Oversee service delivery execution to ensure well‐defined KPIs/SLA/targets are met.Support services sales to help boost our delivery.Implement the Service Delivery Strategy by breaking down stra...

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