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Service Delivery Manager (Applications)

Company

Xcellink Pte Ltd

Location

singapore, central singapore, sg, singapore, central singapore, sg

Posted

July 07, 2026

Position Overview

  • Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
  • Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
  • Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
  • Provide support during high severity incidents by interfacing with infrastructure and security teams.
  • Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
  • Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
  • Manage relationships between application and infrastructure teams through brokering and collaboration.
  • Prepare and present proposals to seek appr...

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