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Service Delivery Manager at GardaWorld

Company

GardaWorld

Location

kitchener, region of waterloo

Posted

July 13, 2026

Position Overview

Become a key leader in airport operations with GardaWorld at Region of Waterloo International Airport - YKF in Kitchener, Ontario. This Service Delivery Manager role involves driving operational performance and ensuring service excellence.

As a Service Delivery Manager, you will bring your leadership skills to oversee daily airport operations. Your focus will be on coaching frontline teams and promoting a culture of efficiency and customer service in a fast-paced environment. Collaborating with stakeholders, you will also enhance workflows while monitoring key performance indicators for continuous improvement.

Key Responsibilities:
β€’ Lead daily operations at Waterloo International Airport
β€’ Drive performance to meet productivity and quality goals
β€’ Support and coach frontline teams effectively
β€’ Monitor KPIs for operational excellence
β€’ Ensure compliance with safety and security procedures

Requirements:
β€’ Post-s...

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