Formal Education Grade 12 (NQF 4) Bachelor’s degree in computer science, 3-Year-related qualification, or equivalent practical experience Experience Minimum of 10 years of progressive ICT work experience, at least 2 years in an IT / Service Management role Proven experience in IT service delivery management, IT Operations, or professional services environment. A good understanding of SAP ERP & Health Care (Industry Segments and Products) A good understanding of Core SAP modules and functional areas within Health Care A good understanding of Clinical environments and medical health systems. A good understanding of IT technical solutions/landscape A good understanding and experience in Contracts Management A good understanding of Financial and Management Accounting Technical / Legal Certification ITIL 4 Foundation certification or higher ISO/IEC 20000, COBIT IT Governance and Compliance and or Project Management certificate will be an added advantage Responsibilities Service Delivery Man...