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Service Delivery Manager - Tata Consultancy Services (Mississauga)

Company

TATA Consultancy Services

Location

mississauga, on

Posted

July 09, 2026

Position Overview

TCS is an equal chance employer, embracing diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation. Must Have Skills

Experience in application support on Microsoft tech stacks such as Windows, .NET with a strong understanding of IT systems and infrastructure Experience in the banking industry Deep understanding of service management principles, frameworks (e.g., ITIL), and best practices to ensure efficient and effective delivery of services, including incident, problem, change, and service level management Strong interpersonal and communication skills to build and maintain relationships with clients, understand requirements, manage expectations, and ensure client satisfaction throughout the service delivery process Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables Adept at analyzing complex situations, identifying problems, and proposing effective solutions Mindset...

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