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Service Design Lead Banking

Company

VAM Systems

Location

dubai, dubai

Posted

June 16, 2026

Position Overview

We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.

Skills
  • Proven experience in service design journey mapping service blueprinting and experience strategy.
  • Skilled in facilitation co-creation and stakeholder engagement.
  • Expertise in Figma Miro Adobe Creative Suite and prototyping tools.
  • Strong understanding of service design systems and frameworks.
  • Familiarity with Agile and cross-functional service development.
  • Experience conducting user research, service prototyping and usability testing.
Experience
  • 8 years of experience in service design or related fields.
  • Experience leading complex cross-channel service projects from discovery to delivery.
  • Bachelor's degree in Design, Service Design, HCI or a related field (Masters preferred).
  • Prior experience working in multinational and dynamic organizations....

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