Service Designer

Location: Remote

Rate: £575/day Inside IR35

Duration: Initial contract until October (extension likely)

Clearance: Active SC

Overview

We're looking for an experienced Service Designer to join a growing team supporting central government programmes. You'll be working within a multidisciplinary delivery team on complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio.

This is an opportunity to contribute to high-profile government programmes that support critical public services.

Key Responsibilities

* Design and improve end-to-end user journeys across complex digital services

* Work collaboratively with Product Managers, User Researchers, Business Analysts, Developers, and Delivery Managers * Facilitate workshops to understand user needs, pain points, and service improvements

* Produce service blueprints, journey maps, process maps, and...