We warmly invite you to join our team at Vetropack Austria as Service Desk Agent (m/f/d)!

The primary purpose of the Service Desk Agent is to provide first and second level technical support to end-users, ensuring the efficient resolution of IT-related issues and maintaining high levels of customer satisfaction. The objective is to act as the first point of contact for IT support, troubleshooting hardware and software problems, and escalating more complex issues to higher-level support teams.

Your future responsibilities