**Description:**

**JOB ANNOUNCEMENT**

**Service Desk Lead**

**DEPARTMENT TECHNOLOGY & INNOVATION**

**Support Division**

**Number of Positions: 1**

**(Additional vacancies possible pending budget approval)**

**Starting Salary: $91,778**

**(New hires are paid the starting rate. Current employees’ pay rate is determined by their job title and years of service.)**

**Applications for this position will be accepted until 11:59pm CDT on 7/24/2026.**

Under direction, this is a Lead classification. The class title is primarily supervisory in nature overseeing the Service Desk Unit and performing related duties as required. This class is assigned to the Leadership Technology Job Family, which consists of positions responsible for overseeing the identification, prioritization, and delivery of work activities; coaching and developing employees; providing thought leadership to business partners; and helping sh...